Who we are

Vancouver Island IT Solutions is a small, local IT company. We look after the computers, Microsoft 365, security and networks of small businesses on Vancouver Island.

Our Story.

Most small businesses do not need an IT department. They need someone they trust to keep the laptops working, the email secure and the backups real, and to pick up the phone when something breaks. Too often that ends up being whoever in the office is "good with computers", on top of their actual job.

That is the gap we fill. We run your IT for a flat price per user, explain things in plain English, and only recommend what a business your size actually needs. When you call, you talk to the person who will fix it, and who already knows your setup.

At our core.

What you can expect from us, every time.

Take Ownership

If we touch it, we own it until it is fixed. You will not be passed between vendors or told it is someone else's problem.

Plain English, Always

No jargon and no wall of metrics. You will always know what we did, why we did it and what it means for your business.

Be Direct, Be Honest

If you do not need something, we will say so. If we get something wrong, you will hear it from us before you find out yourself.

No Surprises on the Bill

A flat price per user each month, and a written quote before any project starts. If the scope changes, we talk about it before the invoice does.

Empower Clients

Have you ever been in a tough situation where you were reliant on the assistance of a stranger, only to have them completely take the weight off your shoulders and make the problem disappear? That's our goal, every time.

Local and On Site

We are based in Victoria. Most problems are fixed remotely within minutes, and when one needs hands, we visit businesses across southern Vancouver Island.

Want to see if we're a good fit?

Tell us how your IT is looked after today. A 30-minute call is free and there's no obligation.

Talk to an Expert