Managed IT Support

Your whole team supported by phone, email or remote session, with devices monitored, patched and kept up to date. One flat price per user per month.

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Who this is for

This service earns its place when one or more of these is true:

IT support is one person's unofficial second job
You are growing faster than your current arrangement can cope with
You want one number to call rather than four vendors to chase

What we offer

Every engagement covers the following as standard. Anything beyond it is agreed with you before it starts, never assumed.

Help desk for every user by phone, email or remote session, Monday to Friday 8am to 6pm
Windows and macOS laptops, desktops, printers and phones supported
Monitoring, patching and software updates running quietly in the background
New starters set up and leavers removed the same day, to a written checklist
Your internet provider, software vendors and warranty claims chased for you
A monthly report on requests, fixes and what we changed

How we get started

Three steps, whether this is the only thing you need from us or one part of a wider engagement.

1

Discovery

We document your setup, your users and the tools you already pay for.

2

Transition

Monitoring, patching, backup and the help desk go live in a planned order, not overnight.

3

Steady state

One technician who knows your setup, a monthly report and a review whenever you want one.

Get started

Tell us where you are today and we'll come back with what this would look like for your business.

Free 30-minute call · No obligation · We reply within one business day

Not sure where to start?

Tell us what's slowing your team down and we'll recommend the right mix of services.

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