Our services

Everything a small business needs to run IT, from one local provider.

Five monthly services cover the day-to-day: managed support, Microsoft 365, security, backup and your network. Fixed-fee projects cover the work you need once, from cloud moves and new laptops to custom apps.

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Monthly services

Five services cover what most small businesses need month to month. They are included in our per-user plans, and they are where we start in your first conversation.

Managed IT Support

Your whole team supported, and every device monitored and patched, for one flat price per user.

  • Help desk by phone, email or remote session
  • Monitoring, patching and software updates
  • Starters set up and leavers removed the same day
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Microsoft 365 & Google Workspace

Day-to-day administration of the tools your business runs on, with sign-in secured properly.

  • Users, mailboxes, shared files and licences
  • Multi-factor sign-in for everyone
  • Licence tidy-ups so you stop paying for leavers
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Cybersecurity

The controls that stop most attacks on small businesses, and a plan for when something happens.

  • Managed endpoint protection (EDR)
  • 24/7 threat monitoring through our security partner
  • Phishing training and vulnerability scans
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Backup & Disaster Recovery

Backups that are tested, and a written plan for getting back to work after a bad day.

  • Microsoft 365, laptop and server backup
  • Restore tests, with the results written down
  • A recovery plan for your business
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Network Support

Firewalls, switches and Wi-Fi that just work, and someone else to call the internet provider.

  • Firewall, switch and Wi-Fi management
  • VPN and remote access for staff
  • Internet problems chased with your provider
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Fixed-fee projects

Scoped and quoted in writing before any work starts, and delivered by the same people who already look after your IT.

Cloud Migration

Old servers moved to Microsoft 365, SharePoint or Google Workspace without losing a file.

Browse by service area

All 18 of our services in detail, grouped into four areas.

Managed IT & Support

One local provider for your help desk, devices, network and backups. We keep the day-to-day running so you don't have to.

  • Managed IT Support
  • Network Support
  • Backup & Disaster Recovery
  • Hardware Procurement & Lifecycle Management
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Cybersecurity Services

The protection insurers and clients now expect: endpoint protection, threat monitoring, phishing training and a plan for when something goes wrong.

  • Endpoint Protection Management
  • Security Monitoring & Alerting
  • Vulnerability Management
  • Security Awareness Training

+ 2 more services

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Microsoft 365 & Cloud

Microsoft 365 and Google Workspace set up properly, moves to the cloud that do not lose a file, and subscriptions kept in check.

  • Microsoft 365 / Google Workspace Administration
  • Cloud Migration & Management
  • Cloud Cost Optimization
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Projects & Advice

Fixed-fee projects, custom software and practical advice, delivered by the same people who already look after your IT.

  • IT Strategy & Roadmap Planning
  • IT Project Management
  • Software Development & Custom Integrations
  • Automation & Scripting

+ 1 more services

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Why businesses choose Vancouver Island IT Solutions

1technician who knows your setup
Flatprice per user, no per-ticket charges
Fixedquotes in writing before any project
Localon Vancouver Island, on site when needed

Not sure where to start?

Tell us what's slowing your team down and we'll recommend the right mix of services.

Talk to an Expert