Two monthly plans priced per user, and fixed-fee projects for the work you need once. Every plan is a flat price per user with no per-ticket charges, one technician who knows your setup, and a monthly report in plain English. Prices are in Canadian dollars, plus applicable taxes.
For small teams that need clean and simple managed IT support.
Per user
$110
Per month · 5-user minimum
For teams that need the security cyber insurers ask about handled too.
Per user
$150
Per month · 5-user minimum
Everything in Essential, plus:
For the work you need once: moves, upgrades, new equipment and advice.
Priced as a
Fixed fee
Agreed in writing before work starts
Vancouver Island IT Solutions offers a security check-up starting at
$1,600
that covers an internal and external vulnerability scan, a Microsoft 365 security review and a look at your cyber insurance questionnaire. Already included on the Professional plan; available as a one-off for everyone else.
Multiply the number of people we support by your plan's per-user price, with a five-user minimum. Servers, extra sites and specialist software can add to that, and we confirm any of those in writing after a short call, before you sign anything. The price does not move with how often you call us.
Prices are in Canadian dollars and do not include GST or PST. The plan price covers our work and the backup, monitoring and security tools that come with your plan. Microsoft 365 or Google Workspace licences, and any hardware you buy through us, are billed separately at the price on your quote.
Monday to Friday, 8am to 6pm Pacific. Monitoring software keeps watching your devices outside those hours, and on the Professional plan our security partner monitors for threats around the clock. Urgent after-hours help for an outage can be arranged.
Yes. Many businesses start on Essential and move to Professional when a cyber insurer or a client starts asking security questions. Changes take effect from the next billing month, and nothing is set up again when you move.
We offer monthly, quarterly, and annual billing.
Fixed-fee projects: moving from an old server to Microsoft 365 or Google Workspace, new office and network setups, laptop rollouts, custom apps and integrations, IT plans and budgets, cyber insurance readiness, automation and staff training. See all services.
We don't install security cameras, alarms or door access systems, resell phone lines, or do electrical work, because in BC those need their own licences. We don't issue SOC 2 reports or ISO 27001 certificates either; those come from accredited auditors. We're happy to work alongside the licensed company or auditor, and to get you ready for them.
Yes, we can quote a migration or clean-up project alongside any plan.
Contact us anytime. We're here to help.